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Dang. You dinged your car again. You want it to look as good as it did fresh off the lot, but you don’t really want to deal with taking it in to an auto body shop.
Do you ever worry that you’re going to get ripped off? When you learn how to choose the right shop, that’s a thing of the past.
In this post, we’ll cover:
If you have a vehicle, chances are good that you’ll eventually need a collision repair shop. The car insurance industry estimates that an average driver will file one collision claim about every 18 years.
That may sound like reasonable odds, but consider that you’re going to be driving for a lifetime. For most people that means about 3 to 4 accidents. And then, there are the minor fender benders that you don’t report to your insurance company (we won’t tell). Like the time you backed into that pickup truck in the Home Depot parking lot and only dinged your own bumper.
Filing a claim might raise your premiums more than you’d like, so many people choose to pay for the repairs on their own. Still, they’ll need an auto body shop.
And on top of any damages, you many need an auto body shop to perform any vehicle upgrades, like installing our premium side moldings, for example. And you may also need to repair weather damage like rust or hail or normal wear and tear (grocery carts send more people to the collision repair shop than most people realize).
Basically, if you have a vehicle, you should start thinking about where you’ll take it for body work. You won’t necessarily have to interview shops until you need them, but keep an ear out for when your friends have this type of work done. Listen to their experiences with various shops, so you’ll have a feel for their reputation.
Have you ever had body work done at a dealership?
Many dealerships offer body work in addition to general service, but is this the right option for you? The answer depends on your warranties. If you have any sort of warranty that covers your car’s exterior, the dealership is your best bet. However, these types of warranties are rare and limited. Typically, they may only cover paint protection.
In most other cases, auto body shops are a better option. Not only do they have experts who specialize in body work, but they also have the equipment to handle the job.
Just like with anything, you should expect to get what you pay for at an auto body shop. Shops that have rock-bottom prices may not have covered all the overhead costs of a typical shop, meaning they may not have as much insurance or staffing. This could spell disaster if something happens to your car while its in their possession. And short staffing may mean delays, regardless of what they tell you.
This isn’t to say that you should always pay top dollar. Those that charge the most aren’t always the best either. Price should never be your only consideration when choosing an auto body shop.
Regardless of what you’re quoted, always consider a shop’s reputation. You can reasonably expect that they’ll treat you the same way they’ve treated other customers.
We surveyed 250+ established auto body repair shops to find out why it’s so important to pay the fair price instead of the lowest price. Here’s what they had to say:
"Anyone can perform a cheap repair. Experience, training, top tier products, technical knowledge of damaged materials as well as products used to repair those parts correctly all come at a cost. To provide a lifetime warranty repair, all those items must come into play. Skip one and you create a weak link in the repair that will cause early material failure... In our business you get what you pay for, period."
“The cost to equip a shop with the tools needed to complete a safe and long lasting repair is very high and the cost of properly trained and dedicated employees is also very high, all of these are necessary to return a vehicle to its pre-accident.”
“Look at the estimate thoroughly, some may be willing to use poor or less expensive materials. A quality shop will never use cut rate materials to make their bottom line.”
Do you think you’ll have to travel far to get good service? Sometimes, the shop closest to you isn’t the best option and sometimes it is. The key is to find the best possible service in your local area.
Fortunately, this task has become a lot easier as more people take to the internet with their opinions.
Here are few ways to find the best auto body shop near you:
Example of an "auto body shop" search on Google Maps where you can find useful reviews:
Have you ever gotten the feeling you’re getting ripped off? It’s a terrible feeling, and that’s not how you should feel when you’re getting work done on your car.
But if you don’t know a lot about cars, it’s easy to be intimidated at a body shop. Don’t fret. There are a few ways you can tell whether an auto body shop is trustworthy.
We asked 250+ shop owners what makes the difference between a good shop and a bad shop, and here are some of the most helpful responses we got back:
“A good collision repair shop runs a true independent business with no 3rd party interference. They use signed repair contracts with the vehicle owner (the true legal customer) and does not allow insurers to dictate prices or parts used in those repairs. That shop will charge for what is required to properly repair the vehicle but will actually DO everything they charge for. A bad shop is one who allows insurer influence and commits fraud rather than charge a customer what it really takes and then repair the vehicle correctly. This is a common practice in our industry...shame on them.”
“Experienced employees, transparency, customer service and open/consistent communication between all parties involved. This includes communication between insurance companies, the customers, the body shops, the PDR [Paintless Dent Repair] facilities, windshield repair companies, rental car companies and even the lien holders.”
“Quality of the people working there. Attention to the details of the work being performed (Most important) And just truly wanting to put out good work and wanting the customer happy."
Two of the most important things you can find in an auto body shop are reputation and your own personal comfort level. Once you find a reputable place that you feel good about, you’ve found your repair shop.
We’ve covered all the ways to find the best auto body shop, but the bottom line comes down to two things:
Action items:
437 Comment(s)
My car's body was recently damaged during a collision. I'm glad that you mentioned the importance of getting a few quotes from different shops to find the services that would be the most beneficial. I'll be sure to do my homework to find a reliable car body shop!
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A few weeks ago, the bumper on my car cracked when I drove over a large pothole. Upon later inspection, I also realized that my windshield washer fluid bay was cracked. I want to find an autobody shop that can get these repairs done for me without breaking my bank. I like that you mentioned that it is a good idea to ask your family and friends for recommendations for places to go to. These tips you shared will help me find the best body shop to take my car to.
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I appreciate the advice you shared when you explained that you should never select an auto body shop based on the price that they offer their services at. My wife was driving home from school the other night, and she hit a large pothole which caused the back bumper to come off. These tips you shared will help us find a professional that can repair the bumper for us.
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-1 OR 2+243-243-1=0+0+0+1 --
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-1' OR 2+928-928-1=0+0+0+1 --
-1' OR 3+928-928-1=0+0+0+1 --
-1' OR 2+22-22-1=0+0+0+1 or 'fZGl5Kyn'='
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-1" OR 3+143-143-1=0+0+0+1 --
if(now()=sysdate(),sleep(15),0)
0'XOR(if(now()=sysdate(),sleep(15),0))XOR'Z
0"XOR(if(now()=sysdate(),sleep(15),0))XOR"Z
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
1'"
@@PXa81
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-1' OR 3+33-33-1=0+0+0+1 --
-1' OR 2+302-302-1=0+0+0+1 or 'y4unkgAd'='
-1' OR 3+302-302-1=0+0+0+1 or 'y4unkgAd'='
-1" OR 2+868-868-1=0+0+0+1 --
-1" OR 3+868-868-1=0+0+0+1 --
if(now()=sysdate(),sleep(15),0)
0'XOR(if(now()=sysdate(),sleep(15),0))XOR'Z
0"XOR(if(now()=sysdate(),sleep(15),0))XOR"Z
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
1'"
@@1spYu
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-1 OR 3+217-217-1=0+0+0+1
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-1' OR 3+832-832-1=0+0+0+1 --
-1' OR 2+359-359-1=0+0+0+1 or 'crK9KVQ3'='
-1' OR 3+359-359-1=0+0+0+1 or 'crK9KVQ3'='
-1" OR 2+267-267-1=0+0+0+1 --
-1" OR 3+267-267-1=0+0+0+1 --
if(now()=sysdate(),sleep(15),0)
0'XOR(if(now()=sysdate(),sleep(15),0))XOR'Z
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(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
1'"
@@QPFgL
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I like your idea to choose a shop we feel comfortable in, regardless of their reuptaion. The driver's side of my car was damaged in a minor accident at the mall parking lot. I'll use this advice to choose the best auto body shop in my area to handle the repairs!
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-1' OR 3+896-896-1=0+0+0+1 or 'mg6hpxg8'='
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-1" OR 3+486-486-1=0+0+0+1 --
if(now()=sysdate(),sleep(15),0)
0'XOR(if(now()=sysdate(),sleep(15),0))XOR'Z
0"XOR(if(now()=sysdate(),sleep(15),0))XOR"Z
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
1'"
@@AZk8u
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I found it helpful when you said that you can check the BBB to determine if there are complaints filed against the business. My husband is planning to find an auto repair shop that is reputable because he needs help in restoring the appearance of his damaged car. Our son used it last week when he met an accident on his way home. I will share your tips with him so he could be guided.
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It was helpful when you said that you could check the BBB to find out if there are complaints filed against the business. My father will surely consider your tip since his car was damaged last Monday due to an accident that he got involved in. He is planning to sell it later this year so he wants the dents and all the damages to be repaired in the best possible way. He will surely find your tips helpful on finding a reputable vehicle panel beating shop.
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Thanks for mentioning ways to find a trustworthy auto shop. My car hit a pole and I need to get it fixed. I'll find a collision repair shop that I can trust.
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I like when you said that You want it to look as good as it did fresh off the lot, but you don't want to deal with taking it into an auto body shop. My father was involved in a car accident last week. Happy to know that he is okay. But his car was wrecked, and he didn't know where and how to put it in the repair shop. I will share this post with him as his guide in finding the proper auto body collision repair.
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It sure was helpful when you said that you could check the BBB to know if there are complaints filed against an auto body shop. This is something that I will share with my sister who needs to have her sedan door panel replaced. It got damaged when she got involved in an accident last week while on his way home.
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My brother-in-law was involved in a minor car accident a couple of nights ago and his car needs to be repaired. I appreciate you mentioning how it can be helpful to ask friends or coworkers for suggestions of good auto body shops. I'll pass this information along to my brother-in-law so that he can find the best auto body shop to repair his car.
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The best part of your blog for me is when you said that you could check the Better Business Bureau if you want to find out if there are complaints filed against an auto body shop. I will share this with my nephew because the front bumper of his car got damaged due to a collision accident last Monday night. He wanted the damage to be repaired by a reliable auto body repair shop, so your tips are helpful.
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Yesterday, my car broke down, and I want to fix it. I concur that a professional shop will have someone on hand to precisely outline what must be done and the available solutions. I would need to chat with a specialist who can direct me toward a reliable auto repair shop. I appreciate the article.
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My husband was recently involved in a fender bender, and it dented the whole back of his car. Thanks for the suggestion to ask coworkers, friends, family, and even strangers for recommendations for good auto body repair shops. We'll have to do that to make sure his car can get repaired safely and correctly.
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1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
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I like how you advise knowing where you want to take you car to get it repaired as soon as you buy the car itself. My partner has gotten into a few accidents (fender benders) in the past year so we've been looking into finding a repair shop to take their car to. Having a trustworthy shop to take your car to whenever needed seems like a great idea and precaution to take.
It was helpful when you said that you could find the closest auto body shops near you and read reviews when you look on Google Maps. My husband had a collision accident on his way home from work. The front bumper and the right door of his sedan were damaged. I will ask him to consider your tips to find a reliable auto collision repair shop that could deliver quality repairs for him.
My husband's been all around town looking for an autobody shop who specializes in collision repair since his car got hit by an SUV yesterday. Thankfully, he wasn't hurt but the damage sustained by the car's pretty horrible so I'm trying to get tips on which collision repair is best for you. Your advice on getting suggestions from car enthusiasts and giving their advice greater weight since they will review the job with a more critical eye is really enlightening.
What caught my attention is when you said that you can consider using Google maps to easily find a body repair shop. My father told me last night that he wanted to have his four-wheeler truck repaired this afternoon because it has been having transmission problems for the past two days. He will surely consider your tips to ensure that his truck is going to be repaired right the first time.
I've been trying to get my car fixed following a collision, but I'm not sure how to pick a good service. While hunting for an answer, I arrived on this page. It's fantastic that you suggested querying the prospective car body shop about the staff's training and experience levels to ensure their reliability. I appreciate the advice and will definitely keep it in mind when selecting an auto body shop.
It was helpful when you mentioned that if you have a vehicle, you will surely need a collision repair shop because even if you don't have an accident, you will still need to upgrade your car's performance. You may want to install premium moldings or repair weather damage like rust. I have a five-year-old chevy and plan to repaint its entire body because I have found many dents in the side. I will resell it; however, the market competition here in Hillsborough, CA, is tight. I think I can mark it at a higher price if I get it to repaint in an auto & body repair shop.
You made a good point when you said that you must consider checking the reputation of an auto body shop to make sure that they will treat you properly. My husband had a minor collision accident almost a week ago. The front bumper of his car needs to be repaired within the week, so I will ask him to follow your tips on choosing a reliable collision repair shop.
I like that you explained how the dealership is your best option if you have a warranty that covers the outside of your automobile. My brother's car swerved last night and hit a pole thankfully he's safe but his beloved Toyota isn't so safe. He's now looking for a car body repair that can help with the wreck his car sustained in the accident so thanks for the help.
I accidentally crashed my car into a tree when trying to avoid a cat on the road, and now there's an ugly dent in the front of the vehicle that needs immediate fixing. It's good that you brought up how it helps to investigate online by checking reviews and complaints on the BBB website to assess the quality of the auto body shop's services based on previous clients' experiences. I'll be sure to follow what you suggested while I look for an auto body shop to visit for repairs later.
I found it interesting when you said that searching Google Maps will help you discover a body shop in your neighborhood the quickest. This will surely help my friend who got flat tires in the middle of going into my house. I'll make sure to forward this to her so she can go to the nearest auto body repair shop that can help her fix the issue in her car in an instant, thanks!
It really helped me when you said that regardless of the price you are given, always consider the shop's reputation. It's frustrating because yesterday as I was driving to work, my car's engine quit on a busy highway. I have to find an auto collision repair immediately because I need to fix my car immediately. Thanks for sharing your article!
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My cousin was involved in a car crash last week, and since he's still receiving treatment at the hospital, I've been asked to take his car to a collision center for repairs. I appreciate your warning when you told us that the cheapest repair shops aren't always the best since they may not cover all of the overhead costs of a typical shop, such as insurance and staffing. I'll be sure to be wary of this while I shortlist collision centers in the area that I might consider.
It sure was helpful when you said that you can have a feel for the reputation of an auto body shop when you listen to the experience of your friends. My brother will find this tip helpful because he had an auto collision accident two days ago. He wants to make sure that the dents on his car's body are going to be effectively repaired, so your tips are helpful.
The front of my car has an unsightly dent that has to be fixed right away since I hit a tree by mistake while attempting to avoid a cat on the road. It's beneficial that you mentioned how conducting an internet search and looking up reviews and issues on the BBB website may assist determine the caliber of an auto body shop's services based on the experiences of past customers. Although I hunt for an auto body shop to visit later for repairs, I'll be sure to heed the advice you gave.
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(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
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@@zLh2l
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(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
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@@w7Z1D
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1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
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@@siByf
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-1 OR 2+778-778-1=0+0+0+1 --
-1 OR 3+778-778-1=0+0+0+1 --
-1 OR 2+865-865-1=0+0+0+1
-1 OR 3+865-865-1=0+0+0+1
-1' OR 2+599-599-1=0+0+0+1 --
-1' OR 3+599-599-1=0+0+0+1 --
-1' OR 2+200-200-1=0+0+0+1 or 'DhKlE5Os'='
-1' OR 3+200-200-1=0+0+0+1 or 'DhKlE5Os'='
-1" OR 2+337-337-1=0+0+0+1 --
-1" OR 3+337-337-1=0+0+0+1 --
if(now()=sysdate(),sleep(15),0)
0'XOR(if(now()=sysdate(),sleep(15),0))XOR'Z
0"XOR(if(now()=sysdate(),sleep(15),0))XOR"Z
(select(0)from(select(sleep(15)))v)/*'+(select(0)from(select(sleep(15)))v)+'"+(select(0)from(select(sleep(15)))v)+"*/
1
1*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)
1'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'
1'"
@@fpyEo
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